archived speeches

London, March 2008

speech: Tony Boorman, decisions director and principal ombudsman, at the Council of Mortgage Lenders’ seminar

London, November 2007

speech: Tony Boorman, decisions director and principal ombudsman, at the ABI's complaint management seminar

Cambridge, August 2007

speech: Walter Merricks, chief ombudsman, at the FSA's summer school

London, July 2007

speech: "myths and truths" - Sir Christopher Kelly, chairman, at the Association of Finance Brokers (AFB) annual dinner

London, April 2007

speech: Walter Merricks, chief ombudsman, at the FSA's conference on the move towards more principle-based regulation

London, March 2007

speech: Walter Merricks, chief ombudsman, to the Consumer Action Network

London, January 2007

speech: Walter Merricks, chief ombudsman, to members of the PEP and ISA Managers' Association

London, November 2006

speech: Walter Merricks, chief ombudsman, at the Financial Services Research Forum

London, May 2006

speech: Walter Merricks, chief ombudsman, at the launch event for the Consumer Credit Act 2006

London, November 2005

speech: Chris Kelly, chairman, at the Association of IFAs annual dinner

Cambridge, August 2005

speech: Walter Merricks, chief ombudsman, at the FSA summer school

Manchester, April 2005

speech: Tony Boorman, principal ombudsman and decisions director, at the British Insurance Brokers' annual conference

London, December 2004

speech: Walter Merricks, chief ombudsman, at the annual conference of the Council of Mortgage Lenders

London, October 2004

speech: Walter Merricks, chief ombudsman, at debate sponsored by FSA and London Metropolitan University - "is the ombudsman fair and reasonable?"

London, December 2003

speech: Walter Merricks, chief ombudsman, at the annual conference of the Council of Mortgage Lenders

London, November 2003

speech: Walter Merricks, chief ombudsman, at the APCIMS annual conference

London, June 2003

speech: Walter Merricks, chief ombudsman, to the Worshipful Company of Insurers

Cardiff, October 2002

speech: Walter Merricks, chief ombudsman, to the Cardiff Faculty of Law

Bournemouth, May 2002

speech: Building Societies Association annual conference

London, March 2002

seminar: "the Financial Ombudsman Service - form and function in a new statutory dispute resolver" [programme PDF opens in new window]

London, July 2001

speech: "what does the public expect of actuaries?" at the Institute of Actuaries AGM [PDF opens in new window]

London, June 2001

speech: Chantrey Vellacott DFK's financial regulation industry group
"the financial ombudsman service"

Warwick, May 2001

speech: annual conference of the British and Irish Association of Ombudsmen
"lessons from merging the financial ombudsman schemes"