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Ian Sansbury joins ombudsman service as director of business-planning and assurance

6 April 2009

The Financial Ombudsman Service welcomes Ian Sansbury as its newly-appointed director of business-planning and assurance.

This new post - advertised in the autumn of 2008 - will report directly to Walter Merricks, the chief ombudsman, and have executive responsibility for strategic planning, business development, risk management and quality.

As director of business planning and assurance, Ian Sansbury will join the executive management team - which is responsible for the strategic leadership and management of the ombudsman service and is directly accountable to our board of non-executive directors.

Ian Sansbury is a chartered accountant and joins the ombudsman service from Goldman Sachs, where he was chief financial officer for the firm's back office functions in Europe, the Middle East and Africa.

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image: Ian Sansbury

photo: Ian Sansbury, business-planning and assurance director