ombudsman
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April
2005
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issue
45
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 from
the Financial Ombudsman Service |
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essential
reading for financial firms and consumer advisers
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ombudsman facts
the board of the Financial Ombudsman Service
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The Financial Ombudsman Service reports to a board of
non-executive directors, chaired by Sir Christopher Kelly KCB. |
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The board members have no involvement in individual complaints. Their job as public interest directors is to take a strategic overview of the service. |
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They ensure we are properly resourced and able to carry out our work effectively and independently – free from any control or influence by those whose disputes we resolve. |
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The directors are appointed by the Financial Services Authority (FSA) under the Financial Services and Markets Act 2000. The chairman of the board is appointed by the FSA with the approval of HM Treasury. |
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For more information, including details of the individual board members, look under ‘research information’ in the section headed ‘frequently-asked-questions’. |
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Produced
by the publications team at the Financial
Ombudsman Service We hold the copyright to this publication. But you
can freely reproduce the text, as long as you quote the source. © Financial
Ombudsman Service Limited, April 2005. |
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issue 45