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| August 2001 | Financial Ombudsman Service | |||
Collegiate contended that if a consumer took a pensions transfer case to court instead of going through the pensions review process, the court would take any windfall benefit into account and reduce any compensation due to the consumer accordingly. If this interpretation of the law was correct, it could result in no compensation being payable at all in cases where the value of the windfall was greater than any compensation that would otherwise have been due. In Collegiate’s view, PIA was not justified in issuing guidance that was at variance with the remedy available at law in the courts. the
test case the
result Put very simply, this means that an adviser could only deduct a benefit received by an investor if it could be said that the advice, even if negligent in other respects, had been the cause of the investor receiving that benefit. In the Vice Chancellor’s judgment, the link between the negligent advice and the receipt of the windfall was broken by all the actions the society’s directors took during the 1990s, with the court’s approval, in order to bring about the firm’s demutualisation. The cause of Mr Taber’s receiving the windfall was not the negligent advice but the directors’ decisions. All the advice had done was to give rise to the opportunity for Mr Taber to benefit from the directors’ actions. what
happens next? In Regulatory Update 89, the PIA allowed regulated firms to suspend a pension review in order to await the outcome of the test case, where:
We will therefore continue the policy outlined in the May 2001 edition of ombudsman news. pension
and FSAVC review While we wait for the judgment to become final, after we have concluded that there has been initial negligence or a compliance failure in an individual complaint, the firm should proceed to gather the information necessary in order to calculate loss in accordance with the Review Guidelines. mortgage
endowment complaints Notwithstanding the guidance in Regulatory Update 89, not all firms decided that they wished to delay making final offers to await the outcome of this case. Some firms are reconsidering their position in the light of the decision but others are continuing to make offers without any deduction for windfall payments. Until we have reviewed the position after 17 September, we will not be issuing any ombudsman’s decisions in pensions review cases, other than to endorse offers firms have made which do not seek to take windfalls into account. |
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Produced by the communications team at the Financial Ombudsman Service We hold the copyright to this publication. But you can freely reproduce the text, as long as you quote the source. © Financial Ombudsman Service Limited, August 2001 |
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