The Financial Ombudsman Service's year runs from 1 April to 31 March. In June each year we publish our annual review, recording what happened in the previous year. And in January each year we publish our corporate plan and budget, which looks forward.
This document consults on our workload forecasts and proposed budget for the financial year 2008/09. It also provides an update on progress with our corporate plan, and our agenda for the three years from 1 April 2008 to 31 March 2011.
We invite your views on our workload forecasts and proposed budget for 2008/09, and on our corporate plan. Please send your comments by 22 February 2008 to:
Financial Ombudsman Service
South Quay Plaza
For printed copies of this or any of our publications, phone 020 7964 0092 or email publications.