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information for businesses covered by the ombudsman service

This section answers a number of frequently-asked questions (FAQs) about:

support for businesses covered by the ombudsman

training, conferences and roadshows

does the ombudsman service provide any training or hold conferences or roadshows?

Yes. Each year we run training days and seminars nationwide for people working in financial services. We also take part in a wide range of conferences, exhibitions and roadshows across the country.

But covering over 100,000 businesses obviously means we can't visit each one individually.

Instead, we look at ways to target and prioritise our resources so that we can fully maximise the benefit of our work in this area. For example, if you get together with other businesses from your area or take part in local trade body meetings - and would like us to come along - we will see if we can help you.

For more details please look at our page on outreach - what we can do for you in the "contact us" section of this website.

If you would like to invite a speaker from the Financial Ombudsman Service to an event you are organising, please email full details of the event to: