All FAQs

For visitors to our office, we have an ombudsman on hand at our office every weekday - ready to discuss any money matters that are on your mind.

But depending on what you want to talk about, we might not be able to sort out your problem there and then.

If you'd like to visit our office, our address is:

The Financial Ombudsman Service, Exchange Tower, London E14 9SR.

But you can contact us in whatever way suits you best - wherever you are - so it's often easiest to get in touch by phone, email or post.