All FAQs

Probably not. Our role generally doesn’t cover solicitors – although they might provide some financial services, they’re usually “exempt” from being authorised to carry out regulated activities.

But there are some circumstances where we might be able to help – like problems with legal expenses insurance.

For problems with your solicitor and the services they provide, the legal ombudsman might be able to look into your complaint – but if you call us, we’ll be happy to talk through your issue and let you know if we think it’s a problem we can help with.