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24 October 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blog which outlines ways of working with us during the complaint-handling process, and the support and resources we offer. We also share our latest data, covering complaints about financial businesses from the first half of 2023.
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
28 September 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses.
22 September 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
24 September 2021
Welcome to Ombudsman News. In this edition, we share an overview of our latest complaints data, including detail on some of the trends seen in the first quarter of the 2021/22 financial year.
28 October 2020
Welcome to our latest Ombudsman News. Here you can read our latest blogs looking at the impact of Covid-19 on complaints and SMEs, as well as our apprenticeship programme and changes to our Independent Assessor and board of directors.
