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Our performance improvements and consultation on plans to reduce costs to businesses

6 December 2023

Today we have published details on the next phase of our transformation, in a consultation on our plans and budget for the 2024/25 financial year.

Plans and budget Annual report

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Ombudsman News 170

31 March 2022

Welcome to the latest edition of Ombudsman News. In this edition we share a summary of what’s covered in our recently published plans and budget for the year ahead, outline changes to our award limits from next month and share links to our online guidance for consumers about storm damage complaints.

Storm Damage Recruitment Plans and budget

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.