News

See our media centre for press office contact details.

Filter by

Ombudsman News 170

31 March 2022

Welcome to the latest edition of Ombudsman News. In this edition we share a summary of what’s covered in our recently published plans and budget for the year ahead, outline changes to our award limits from next month and share links to our online guidance for consumers about storm damage complaints.

Storm Damage Recruitment Plans and budget

Read more

Ombudsman News 169

25 February 2022

Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.

Q3 data Storm Damage Flood Diversity, inclusion and wellbeing reports

Read more

Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.