Ombudsman News 190
8 April 2024
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our Plans and Budget for 2024/25 and changes to our award limits. We also share details of roles we’re currently recruiting for.
Uncle Buck Finance LLP
Uncle Buck Finance LLP is in administration.
Uncle Buck Finance LLP, known as Uncle Buck, went into administration on 27 March 2020.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Uncle Buck Finance LLP.
We will be speaking to the administrators (Paul Boyle, David Clements and Tony Murphy of Harrisons Business Recovery and Insolvency (London) Limited) about how best to pass over the complaints currently with our service. Anyone with a new complaint should contact the administrators directly to make a claim.
Borrowers who are experiencing financial difficulty in repaying their loans can contact the administrators to discuss their options.
More information can be found on the administrators website.
Latest news
Financial Ombudsman increases complaint level predictions as performance continues to improve
4 April 2024
Today we published our final Plans and Budget detailing the next phase of our transformation, whilst confirming the increased caseload we expect in the upcoming financial year.
Increase to our award limits
13 March 2024
The Financial Conduct Authority (FCA) has confirmed an increase to our award limits from 1 April 2024.