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Our people are at the heart of our service and have a unique mix of experience, background, knowledge and personality. But what they all have in common is a passion, and an ability to solve the problems people talk to us about.

we’re currently recruiting for

  • IT security analyst

    permanent | salary £40,000 to £48,000 plus excellent benefits

    Can use your background in IT security to become a trusted adviser in our IT department?

    We rely on our growing information security team to prevent, monitor and manage threats to our data security. As an IT security analyst you’ll work side by side with the IT team and project managers – providing advice and guidance on security issues and being an expert consultant for any security-related elements of their work.

    You’ll join an evolving function and become a trusted adviser during a period of big changes – you’ll enjoy working across the organisation to promote awareness of IT security considerations and best practice.

    This role is all about communication and working closely with stakeholders. As a trusted adviser for the organisation’s IT security, you’ll explain threats and benefits clearly and convincingly. And of course you’ll have a sound knowledge of IT security with experience of assessing and analysing risks. To really succeed in this role, you’ll also need deep practical knowledge of networking and infrastructure technologies, particularly Cisco. It would also be desirable to have relevant security certifications and knowledge of business continuity best practice.

    To find out more, take a look at the job profile.

    If it sounds like your kind of role – go ahead and apply now.

    Closing date: March 31 2017

    download job profile apply now

    software test analyst

    permanent | salary £38,000 to £42,000 plus excellent benefits – London docklands

    Can you use your experience in software testing to help make sure our IT applications are working properly?

    Our organisation relies on a range of software tools and applications to help us to deliver an excellent service to our customers. As a software test analyst, you’ll deliver manual technical testing of the systems we run – making sure we have quality software available – whether it’s a new installation or an upgrade to an existing system. You’ll be responsible for stopping any defects in the systems going live, hitting our testing deadlines, making sure the software works as it should and providing accurate information to our business analyst colleagues. You’ll play a particularly crucial role in making sure our customer relationship management (CRM) tool Microsoft Dynamics CRM works effectively.

    You’ll have experience in a test-driven development environment using Agile and will ideally be ISTQB or ISEB certified. Having a good knowledge of manual and automation testing and techniques is important too, as is familiarity with release management principles and processes – and you should be comfortable with CRM testing. You should have integration test experience using Microsoft testing products, particularly VSTS (Visual Studio Team System) and TFS (Microsoft Team Foundation Server). And you’ll need to be confident in interacting with development teams and managers across the full software lifecycle.

    This is the ideal opportunity to work in a busy, forward-thinking applications management team using some of the software testing industry’s best tools.

    To find out more, take a look at the job profile.

    If it sounds like your kind of role – go ahead and apply now.

    download job profile apply now
  • infrastructure engineer (telephony)

    permanent | salary up to £58,000 plus excellent benefits – London docklands

    Use your technical experience to maintain and develop our telephony infrastructure.

    As demand for our organisation’s service has increased, so too has the number of end users relying on our network and telephony services. We now support around 4,000 people, using in particular IPFX and Cisco communication systems. As our infrastructure engineer for telephony, you’ll provide advanced technical support on all our telephony and communication devices when colleagues escalate queries from our people. And you’ll also be completing development projects to improve our systems and services, including researching the latest relevant products and technologies, and making recommendations to colleagues.

    You’ll have the CCNP voice certificate and will ideally be well on your way to achieving a CCIE. Showing a solid understanding of telephony and with maintaining an IPFX suite, you’ll be experienced at playing a key role in a telephony infrastructure team, ideally in a highly secure enterprise environment. You’ll be an expert in getting the most from our Cisco estate, working in collaboration with colleagues across the IT department to make sure we’re getting the most out of our equipment and software in a secure way. You’ll have a good grasp of wider networking technologies but will be able to maintain and configure Cisco Call Manager v10.5, IPFX v6 and be comfortable supporting unified messaging systems like Jabber, Microsoft Lync and Skype for Business.

    To find out more, take a look at the job profile.

    If it sounds like your kind of role – go ahead and apply now.

    download job profile apply now

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