We can help with a wide range of problems involving car insurance and car finance – from buying and cancelling a policy, to arranging repairs and making payments. We’ve explained the complaints we see most often – and our approach to putting them right.
If you can’t find what you’re looking for here – or you’d like to talk to someone – give us a call ...
consumer helpline - 0800 023 4567
our technical advice desk (for businesses and consumer advisers) – 020 7964 1400
Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.
Available to read online and also on: