news and outreach for 2002

Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec

December 2002

ombudsman news - issue 23

13 December 2002

[issue 23 - PDF version opens in new window]

ombudsman to widen jurisdiction [PDF version opens in new window]

11 December 2002

November 2002

ombudsman news - issue 22

22 November 2002

[issue 22 - PDF version opens in new window]

October 2002

ombudsman news - issue 21

18 October 2002

new "3 in 1" format

[issue 21 - PDF version opens in new window]

September 2002

ombudsman news - issue 20

13 September 2002

- for investment complaints

[issue 20 - PDF version opens in new window]

August 2002

ombudsman news - issue 19

9 August 2002

- for banking and loans complaints

[issue 19 - PDF version opens in new window]

July 2002

ombudsman news - issue 18

26 July 2002

- for insurance complaints

[issue 18 - PDF version opens in new window]

ombudsman service publishes annual review for 2001

2 July 2002

May 2002

ombudsman news - issue 16

31 May 2002

- investment complaints

[issue 16 - PDF version opens in new window]

we consult on extending the scope of our "voluntary jurisdiction"

20 May 2002

[extending our jurisdiction - PDF version opens in new window]

April 2002

Treasury Minister visits our offices

25 April 2002

March 2002

results of the public consultation on our Plan & Budget for 2002/03

28 March 2002

change to ombudsman jurisdiction - to cover some UK customers of Europe-based banks and insurers

28 March 2002

ombudsman news - issue 15

22 March 2002

- for banking and loans

[issue 15 - PDF version opens in new window]

February 2002

ombudsman news - issue 14

25 February 2002

- for investment complaints

[issue 14 - PDF version opens in new window]

ombudsman news - issue 13

1 February 2002

- for insurance related complaints

[issue 13 - PDF version opens in new window]

January 2002

ombudsman news - issue 12

22 January 2002

- banking and loans related complaints

[issue 12 - PDF version opens in new window]

proposed budget plans for the next financial year

11 January 2002

[plan & budget - PDF version opens in new window]

new members appointed to the board of the Financial Ombudsman Service

17 January 2002