Latest news from the Financial Ombudsman Service and contact details for our press office.

Media enquiries

Consumers and businesses can find additional ways to contact us.

News from the ombudsman

See our latest news and press releases.


See all news 

Financial Ombudsman Service in the news

Customer service – 29 December 2021

If you feel like you’ve received poor customer service, we can help. Read the full story in the Metro.
 
Plans for 2022/23 – 15 December 2021
Our plans and budget 2022/23 are now open for consultation. Read the full story in FT Adviser.
 
Action Plan – 2 December 2021
The Financial Ombudsman published a plan to change and improve the service. Read the full story in The Times.

Press releases

Journalists can register to be added to our press release distribution list.