Latest news from the Financial Ombudsman Service and contact details for our press office.
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Consumers and businesses can find additional ways to contact us.
Financial Ombudsman Service in the news
Customer service – 29 December 2021
If you feel like you’ve received poor customer service, we can help. Read the full story in the Metro.
Plans for 2022/23 – 15 December 2021
Our plans and budget 2022/23 are now open for consultation. Read the full story in FT Adviser.
Action Plan – 2 December 2021
The Financial Ombudsman published a plan to change and improve the service. Read the full story in The Times.