Latest news from the Financial Ombudsman Service and contact details for our press office.
Media enquiries
Consumers and businesses can find additional ways to contact us.
Financial Ombudsman Service in the news
Wedding cancellations – 28 September 2020
Chief ombudsman Caroline Wayman spoke about wedding cancellations and insurance complaints that have come to our service. Watch the full story on ITV News.
Interview with Caroline Wayman – 15 September 2020
The work of the service on lending complaints and people struggling with debt. Read the full story in the Financial Times.
Case decision – 30 July 2020
A recent case with our service in which an adviser firm was told to refund more than £5,500 in fees. Read the full story in FT Adviser.