Latest news from the Financial Ombudsman Service and contact details for our press office.

Media enquiries

  • Office hours (8.30am-5.30pm, Mon-Fri): 0207 964 1234
  • Urgent out-of-hours service for journalists: 07901 118 018
  • Email: [email protected] 

Consumers and businesses can find additional ways to contact us.

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Financial Ombudsman Service in the news

Complaints brought to the Ombudsman increase - 20 July
The number of cases brought to the Financial Ombudsman Service increased last year to more than 388,000. Read the full story in the Yorkshire Post.

Ombudsman service appears on new podcast - 19 July 2019
Anna Whitelock, our policy and communications manager, appeared on the FT Adviser podcast recently, discussing issues around financial advisers. Listen to the podcast here.

Funding consultation - 2 July 2019
The Financial Ombudsman Service has published proposals for a future funding model. Read the consultation, and coverage in the FT Adviser.

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