Financial Ombudsman resolved more than 220,000 cases in the last year
21 May 2026
New complaints coming to the Financial Ombudsman Service have returned to more historical levels, following a previous year of significant increased demand.
See our media centre for press office contact details, or sign up to Ombudsman News, our regular newsletter for people interested in financial complaints, and how to settle or prevent them.
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Financial Ombudsman Service urges holidaymakers to check their travel insurance cover
19 May 2026
We are reminding holidaymakers to double-check their travel insurance ahead of the spring bank holiday getaway.
Financial Ombudsman Service announces new charity partnership with Dementia UK
15 April 2026
Employees voted to support Dementia UK – the UK’s specialist dementia nursing charity – over the next two years.
FCA confirms the increase to our award limits
1 April 2026
The Financial Conduct Authority has confirmed the increase to our award limits for the coming financial year.
Financial Ombudsman Service sets out its plans for service delivery and reforms for the year ahead
31 March 2026
Today we have published our Plans and Budget for the 2026/27 financial year where we have set out our priorities for the next 12 months.
Hundreds of people falling victim to romance scams, the Financial Ombudsman Service warns
25 March 2026
Between January 2025 and March 2026, we received over 500 complaints about romance scams.
New measures to modernise and transform the UK redress system
16 March 2026
The Financial Ombudsman Service and the Financial Conduct Authority (FCA) are strengthening the redress system so consumers get fair and quick compensation when things go wrong, and businesses have more certainty to invest, grow and compete.
The Financial Ombudsman Service urges young drivers to make informed decisions with car insurance
10 March 2026
We are urging young drivers across the UK to make well-informed decisions when taking out car insurance.
Financial Ombudsman Service warns people to be on high alert for online investment and employment scams
19 February 2026
We are urging people to remain vigilant for scams, as fraudsters increasingly target those looking to improve their financial situation through online opportunities.
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