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Case studies

Browse our case studies to find out more about who we've helped, and what we've done.

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Consumer says options not explained when she wanted to exit a hire purchase agreement early because of financial difficulties

Judith came to us when a change in her financial circumstances meant she needed to exit her hire purchase agreement early, and her lender's suggestion didn't seem right to her.

Hire Purchase Consumer Credit

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The business won’t repair my hire-purchase phone

Bella contacted us about the mobile phone she’d taken on a hire-purchase agreement.

Hire Purchase Consumer Credit

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