We were set up by Parliament to sort out complaints between financial businesses and their customers. We can help with most financial services – including banking, insurance, PPI, loans, mortgages, pensions and investments. If something’s gone wrong, we have the power to put it right.
Today we’ve published our latest edition of ombudsman news, focusing on the complaints we see about pension transfers, and how we put things right.
We also share our complaint statistics for the second quarter of 2018/2019 and answer some of the most commonly-asked questions that we receive from businesses.
