Browse our case studies to find out more about who we've helped, and what we've done.
A consumer complains after their bank incorrectly sent statements to their abusive ex-partner’s address
Business complains after bank closes the wrong account
Consumer brings complaint after bank refuses to refund lost money taken from him
Consumer complains about how independent financial adviser dealt with transferring portfolio
Consumer complains about how her insurer handled leak from her ceiling
Consumer complains about a loan company irresponsibly lending
Are you a small business?
If you’re a small business (SME) and want to make a complaint to us, go to our dedicated small business website for more information about how we can help.
Need help with a claims management dispute?
We can also help with complaints about claims management companies (CMCs). If you have a complaint, or you’re a CMC dealing with a complaint, go to the Claims Management Ombudsman website for more information.