It's possible to communicate with us in a range of languages.

On this page

  1. Communicate with us in another language 
  2. Get our leaflet for consumers and our complaint form in another language

Communicate with us in another language 

If English isn’t your first language and you’d like to speak to us in another language, you can:

  • contact us in your own language (we will reply in the same language)
  • talk to us on the phone in your own language – call us on 0800 023 4567 and we’ll get an interpreter to speak to you

Get our leaflet for consumers and our complaint form in another language

We can send out copies of our consumer leaflet – which explains what we do, and how we help people resolve financial disputes – in whatever language you need it in. We can also send you copies of our complaint form in your own language.

Just call us on 0800 023 4567 or email us and let us know what language you need the leaflet or complaint form in.

We provide versions of our complaint form and consumer leaflet in the languages we're most often asked for below: