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Feedback statement Temporary changes to outcome reporting in our business specific complaints data (pdf)
Published 03/04/2023 Last updated 06/07/2023
Financial Ombubsman Service Temporary changes to outcome reporting in our business specific complaints data (pdf)
Published 06/03/2023 Last updated 06/07/2023
Financial Ombudsman Service Annual Report and Accounts 2023 24 (pdf)
Published 10/12/2024 Last updated 10/12/2024
Financial Ombudsman Service diversity data 2023 (xlsx)
Published 18/01/2024 Last updated 18/01/2024
Financial Ombudsman Service How to use the Master Template (pdf)
Published 20/12/2021 Last updated 20/12/2021
Financial Ombudsman Service Independent Assessors Annual Report 2023 24 (pdf)
Published 10/12/2024 Last updated 10/12/2024
Financial Ombudsman Service Management Response to Independent Assessors Annual Report 2023 24 (pdf)
Published 10/12/2024 Last updated 10/12/2024
Financial Ombudsman Service Plans and Budget Consultation 2024 25 (pdf)
Published 05/12/2023 Last updated 06/12/2023
Financial Ombudsman Service Quality Strategy October 2021 (pdf)
Published 05/10/2021 Last updated 30/03/2023
FOS Letter to FCA on circumstances from Covid 19 16042020 (pdf)
Published 07/05/2020 Last updated 08/12/2020
