We often see complaints which aren’t directly related to specific financial products. Find out more about how we can help, and what we can do to put things right.
Types of complaint
To find out more about other types of complaints we receive and how we can help, choose the relevant area below.
How to complain
How long it takes
It’s currently taking longer than we’d like to allocate cases to our case handlers for investigation. Find out more about when you can expect to hear from us once we’ve started to investigate your complaint.