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Medical insurance

Last updated: 5 July 2023

On this page

  1. Complaints we deal with
  2. Business support and engagement

Complaints we deal with

On this page you'll find information about how we approach complaints about medical insurance. 

To find out more about how we approach specific types of complaints, choose the relevant area below: 

Business support and engagement

As well as resolving disputes, we also work with businesses to help prevent complaints. Our work gives us an insight into how complaints arise and how they might be avoided in the future. Find out more about the ways we share our knowledge and experience.