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We regularly publish data and insight on the complaints we handle, as well as our final decision letters – you can find it all here.
Data on the financial products and services people have contacted us about, published quarterly.
Quarterly complaints data
This data is published every six months and shows the number of cases we handle, plus the outcomes, by financial business.
Half-yearly complaints data
Our annual complaints data shows the volume of complaints and enquiries we received and resolved, and the financial products and services involved.
Annual complaints data
We regularly share insight from the hundreds of thousands of cases we handle each year to help make money matters fairer.
Explore previous editions of Ombudsman News.
Browse our case studies to find out more about who we've helped, and what we've done.
Search our database of final decisions.