We regularly publish data and insight on the complaints we handle, as well as our final decision letters – you can find it all here.
Data is also published in our annual review.
This data is published every six months and shows the number of cases we handle, plus the outcomes, by financial business.
Business complaints data
Data on the financial products and services people have contacted us about, published quarterly.
Product complaints data
Search our database of final decisions.
Explore previous editions of Ombudsman News.
We regularly share insight from the hundreds of thousands of cases we handle each year to help make money matters fairer.
Download our annual reviews as well as our latest annual report.
Browse our case studies to find out more about who we've helped, and what we've done.
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