Medical insurance
Last updated:
28 January 2021
On this page
This page contains information about our general approach to complaints about medical insurance. If you’re looking for information specifically in relation to Covid-19, please look at our dedicated page that contains information for consumers about complaints in relation to Covid-19.
Complaints we can help with
If you’re unhappy with the service you’ve had for a particular type of medical insurance, we may be able to help. Find out how more about the types of complaint we deal with.
How to complain
Bringing a complaint to us is straightforward and won’t cost you anything. Find out more about our process in making a complaint to us.