For consumers
Medical insurance
Last updated:
5 July 2023
Complaints we can help with
If you have a complaint about a medical or health insurance policy or claim, we may be able to help. Find out more about the types of complaint we can help with.
How to complain
Bringing a complaint to us is straightforward and won’t cost you anything. Find out more about how to complain and our complaint process.
Information for financial businesses
If you’re a financial business looking for information to help you resolve complaints, detailed information about medical insurance complaints can be found in the business section of our website.