Complaints we can help with
If you’re unhappy with the service you’ve had for a particular type of medical insurance, we may be able to help. Find out how more about the types of complaints we deal with.
How to complain
Bringing a complaint to us is straightforward and won't cost you anything. You can make your complaint:
- over the phone, speaking to a member of our team
- on this website, using our online complaint form
- by post (you can print off a complaint form from this website, or call us and we’ll send you one)
Find out more about how to complain.