We receive complaints from consumers about a range of investment products products. On this page you can find information about how we deal with these complaints.
Complaints we deal with
We receive complaints from customers on a range of investment products. To find out more about how we approach specific types of investment complaints, choose the relevant area below:
Business support and engagement
As well as resolving disputes, we also work with businesses to help prevent complaints. Our work gives us an insight into how complaints arise and how they might be avoided in the future. Find out more about the ways we share our knowledge and experience.
Businesses and consumer advisers can contact our technical desk for general information on how the ombudsman might look at a particular complaint, or for guidance on our rules and how we work.