Investments

Find out how we can help with your complaint about an investment.

Complaints we can help with

You can find out more about what we look at with different complaints about investments using the links below. We're still working to make sure we have all the content available, so check back for regular updates to our content.

Critical illness cover

Find out how we can help if you've got a complaint about critical illness cover.

Whole of life policies

How we can help if you have a complaint about a whole-of-life policy

Savings endowments

How we can help if you’ve got a complaint about a savings endowment policy

Individual Savings Accounts (ISAs)

How we can help if you’ve got a complaint about an Individual Savings Account (ISA)

Lifetime ISA

A Lifetime ISA helps people under 40 to save towards buying their first home or for later life.

How to complain

Bringing a complaint to us is straightforward and won't cost you anything. You can make your complaint:

over the phone, speaking to a member of our team
on this website, using our online complaint form
by post (you can print off a complaint form from this website, or call us and we’ll send you one)

Find out more about how to complain.