Motor insurance

Last updated: 3rd July 2019

Complaints we can help with

Find out more about the types of complaint we get about motor insurance insurance, and how we might be able to help.

Find out how we can help with your complaint about caravan insurance.

Find out how we can help if you have a complaint about fault claims and no-claims bonuses.

How we can help if you have a complaint about GAP insurance.

Find out how we can help if you've got a complaint about how your insurer has dealt with your vehicle repairs.

We can help if you have a complaint about your insurance claim due for vehicle theft.

How you can complain if your car or motorcycle has been written off.

Bringing a complaint to us is straightforward and won't cost you anything. You can make your complaint:

over the phone, speaking to a member of our team
on this website, using our online complaint form
by post (you can print off a complaint form from this website, or call us and we’ll send you one)

Find out more about how to complain.