Financial Ombudsman Service’s Board appoints new Independent Assessor
26 August 2020
The Financial Ombudsman Service announces that Dame Gillian Guy has been appointed as its new Independent Assessor.
Today we’ve published a consultation on our future funding model.
This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.
We’d really like to hear your thoughts. The consultation will be open until Tuesday 13 August.
Latest news
Ombudsman News issue 153
26 August 2020
Our latest Ombudsman News covering our Covid-19 insight and our latest Q1 2020/21 complaints data.
We’ve published our latest quarterly data – alongside insight about complaints related to Covid-19
26 August 2020
Today we’ve published data showing the number of complaints we received between April and June 2020. We’ve also published insight into themes we’re beginning to see in complaints resulting from Covid-19.