Today we’ve published a consultation on our future funding model.
This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.
We’d really like to hear your thoughts. The consultation will be open until Tuesday 13 August.
20 May 2022
PayPal (Europe) S.ar.l. et Cie, S.C.A (PayPal) is withdrawing from the Financial Ombudsman Service’s voluntary jurisdiction with effect from 1 December 2022. There will be an impact on the types of complaint we will be able to consider about PayPal.
13 April 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.
31 March 2022
The FCA has today launched a consultation about redress and the British Steel Pension Scheme (BSPS). BSPS members do not need to wait for the outcome of the FCA consultation to complain, they can continue to get in touch with the Financial Ombudsman directly.