We've published our latest quarterly data
12 February 2020
Today we’ve published data showing the number of complaints we received between October and December 2019.
Today we’ve published a consultation on our future funding model.
This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.
We’d really like to hear your thoughts. The consultation will be open until Tuesday 13 August.
Latest news
Financial Ombudsman Service named as top employer in Stonewall's Top 100 for 2020
30 January 2020
The Financial Ombudsman Service has been named one of the most inclusive employers in Britain by lesbian, gay, bi and trans equality charity Stonewall in its Top 100 Employers list for 2020.
Consultation opens on our strategic plans and budget for 2020/2021
16 December 2019
Today we’ve published a public consultation on our proposed plans and budget for 2020/2021 and our future strategy, looking ahead to 2025 and beyond.