Today we’ve published a consultation on our future funding model.

This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.

We’d really like to hear your thoughts. The consultation will be open until Tuesday 13 August.

Latest news

Ombudsman News 159

31 March 2021

Welcome to the latest Ombudsman News. In this edition, we highlight some of the key features of our plans and budget for 2021/22, following our consultation in December 2020. 

Strategic plans and budgets

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