Today we’ve published a consultation on our future funding model.

This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.

We’d really like to hear your thoughts. The consultation will be open until Tuesday 13 August.

Latest news

Ombudsman News 163

29 July 2021

Welcome to Ombudsman News. In this edition, we share new content on our approach to complaints about flood damage, and resources on our SME website for small businesses with complaints caused or impacted by the pandemic. And in our latest blog, we take a look our support for Papyrus UK and Business2Schools.

Blog Social responsibility and sustainability Insights

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