Financial Ombudsman Service continues to see a fall in cases
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.
Diversity, inclusion and wellbeing: our progress in 2022
Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.
The report shares data and information about our gender and ethnicity pay gap for 2022. It outlines what we’ve achieved against the targets we set, where we still have more work to do, and our plans for the years ahead.
Read the report or find out more about our work on diversity, inclusion and wellbeing and how we help make the Financial Ombudsman a diverse and inclusive workplace.
Latest news
Keep your pension safe from scammers, warns the Financial Ombudsman Service
18 September 2025
Over the past five years hundreds of people have fallen victim to potential pension scams, the Financial Ombudsman Service revealed today.
Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.