The Financial Ombudsman Service has today published a consultation on its strategic plans and budget for 2023/24.
The consultation is open until 31 January 2023. Read the full consultation and find out how to send us your response.
The Financial Ombudsman Service will publish its final plans and budget for 2023/24 before the end of the current financial year, after it has been approved by the Financial Conduct Authority (FCA).
13 January 2026
We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.
2 January 2026
A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
