Financial Ombudsman Service publishes consultation on strategic plans and budget for 2023/24

The Financial Ombudsman Service has today published a consultation on its strategic plans and budget for 2023/24.

The consultation is open until 31 January 2023. Read the full consultation and find out how to send us your response

The Financial Ombudsman Service will publish its final plans and budget for 2023/24 before the end of the current financial year, after it has been approved by the Financial Conduct Authority (FCA).

Latest news

Consultation on compensation interest levels launched by the Financial Ombudsman Service

4 June 2025

Today we opened a consultation on the interest rate applied to the compensation awarded to consumers.

Press release

Read more 

Financial Ombudsman Service celebrates raising more than £30,000 for baby loss charity

22 May 2025

We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.

Press release

Read more 

Financial Ombudsman Service received over 140,000 complaints in the second half of 2024

6 May 2025

Data published today shows how many complaints we received about financial businesses in the second half of 2024.

H2 data Press release

Read more