Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.
The Financial Ombudsman Service has today published its consultation feedback statement on temporary changes to reporting the outcomes of proactively settled complaints.
The document provides a response on issues raised through the consultation and confirms details of the initiative. Read the full document on our website.
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.
13 August 2025
We're consulting on changing our case fee structure which would see businesses pay less for complaints which are resolved earlier in the investigation process.
7 August 2025
Financial complaints needing our intervention have fallen to their lowest level in over a year, according to new quarterly figures published today.