Festival refunds are not guaranteed so know your rights, warns the Financial Ombudsman Service
4 June 2026
As festival season gets going, many consumers may not understand their rights to getting their money back if things go wrong.
We are aware Amigo Holdings PLC has made an application to the FCA for a DISP waiver.
We are aware of the recently announced news that Amigo Holdings PLC has made an application to the FCA for a DISP waiver to suspend complaints handling in anticipation of a proposed scheme of arrangement. In the meantime, we will continue to look at complaints and consumers can continue to bring any new complaints to the ombudsman service.
Update: we published further information on Amigo cases on 25 March 2021
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