Today we've published our latest six-monthly complaints data on individual businesses and groups.
The data features complaint numbers about banks, insurance companies and other financial businesses. These figures cover financial businesses only where we received at least 30 new cases and resolved at least 30 cases in the six-month period from 1 July to 31 December 2018.
2 March 2021
We’ve published data showing number of complaints we received between 1 October and 31 December 2020, and how many complaints we received about individual businesses between July and December 2020.
24 February 2021
Chief ombudsman & chief executive, Caroline Wayman, attended the ABI annual conference yesterday to take part in a panel discussion on the strategic and reputational challenges for insurance and long-term savings in 2021.
27 January 2021
Information for Amigo customers on complaints made to the ombudsman service.