Today we've published our latest six-monthly complaints data on individual businesses and groups.

The data features complaint numbers about banks, insurance companies and other financial businesses. These figures cover financial businesses only where we received at least 30 new cases and resolved at least 30 cases in the six-month period from 1 January to 30 June 2018.

Latest news

Ombudsman News 163

29 July 2021

Welcome to Ombudsman News. In this edition, we share new content on our approach to complaints about flood damage, and resources on our SME website for small businesses with complaints caused or impacted by the pandemic. And in our latest blog, we take a look our support for Papyrus UK and Business2Schools.

Social responsibility and sustainability Blog Insights

Read more