Latest complaints data on individual financial businesses

Today we've published our latest six-monthly complaints data on individual businesses and groups.

The data features complaint numbers about banks, insurance companies and other financial businesses. These figures cover financial businesses only where we received at least 30 new cases and resolved at least 30 cases in the six-month period from 1 January to 30 June 2018.

Latest news

New measures to modernise and transform the UK redress system 

16 March 2026

The Financial Ombudsman Service and the Financial Conduct Authority (FCA) are strengthening the redress system so consumers get fair and quick compensation when things go wrong, and businesses have more certainty to invest, grow and compete. 

Press release Redress Consultations and responses

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The Financial Ombudsman Service urges young drivers to make informed decisions with car insurance

10 March 2026

We are urging young drivers across the UK to make well-informed decisions when taking out car insurance.

Press release Caravan insurance

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Financial Ombudsman Service warns people to be on high alert for online investment and employment scams

19 February 2026

We are urging people to remain vigilant for scams, as fraudsters increasingly target those looking to improve their financial situation through online opportunities.

Press release Fraud and scams

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