Welcome to our latest Ombudsman News. Here you can read our Covid-19 insight and our latest Q1 2020/21 complaints data.

See our previous editions of Ombudsman News.

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Latest news

Ombudsman News 157

25 January 2021

Welcome to our latest Ombudsman News. In this edition, we highlight our plans and budget consultation feedback deadline and information for consumers and business with complaints caused or impacted by Covid-19.

Fraud and scams Covid-19 Strategic plans and budget

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Ombudsman News issue 154

28 October 2020

Welcome to our latest Ombudsman News. Here you can read our latest blogs looking at the impact of Covid-19 on complaints and SMEs, as well as our apprenticeship programme and changes to our Independent Assessor and board of directors.

H1 data Covid-19 SME

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