Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.
We understand that CashEuroNet, which includes the QuickQuid trading name, is in administration.
CashEuroNet, which includes the QuickQuid, On Stride and Pounds to Pocket trading names, went into administration on 25 October 2019.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about CashEuroNet.
We’re writing to people who have CashEuroNet complaints with us to explain that we’re passing their complaint to the firm’s administrators to be included in the administration process. Anyone with a new complaint can contact the administrators directly to make a claim.
More information about the process, including how to make a claim, can be found on the administrators’ website here
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.
13 August 2025
We're consulting on changing our case fee structure which would see businesses pay less for complaints which are resolved earlier in the investigation process.
7 August 2025
Financial complaints needing our intervention have fallen to their lowest level in over a year, according to new quarterly figures published today.