FCA appoints new interim chair of the Financial Ombudsman Service
28 July 2025
Today the Financial Conduct Authority (FCA) announced the appointment of Liam Coleman as interim chair to the board.
We’ve published our annual report and accounts 2019/20
We’ve published our annual report and accounts for the 2019/20 financial year today.
Today the Financial Ombudsman Service’s annual report and accounts for the 2019/20 financial year were laid in Parliament and published on our website. You can find the report on our annual report and accounts page.
Latest news
Redress system reforms to prevent compensation delays and provide predictability needed for innovation
15 July 2025
The Financial Conduct Authority (FCA) and Financial Ombudsman Service are seeking to modernise the financial redress system to help prevent it becoming overwhelmed, delaying consumer compensation.
Financial Ombudsman Service announces change to compensation interest levels
15 July 2025
Today we announced plans to change the interest rate applied to the compensation awarded to consumers.