We’ve published our annual report and accounts for the 2019/20 financial year today.

Today the Financial Ombudsman Service’s annual report and accounts for the 2019/20 financial year were laid in Parliament and published on our website.  You can find the report on our annual report and accounts page.

Latest news

Ombudsman News 163

29 July 2021

Welcome to Ombudsman News. In this edition, we share new content on our approach to complaints about flood damage, and resources on our SME website for small businesses with complaints caused or impacted by the pandemic. And in our latest blog, we take a look our support for Papyrus UK and Business2Schools.

Social responsibility and sustainability Blog Insights

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