We’ve published our complaints data about individual businesses
11 September 2019
Today we’ve published data showing how many complaints we received about individual businesses between January to June 2019.
Each year we receive thousands of complaints in the wake of banking fraud and scams.
In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.
Read the latest edition (PDF 549KB) and subscribe to ombudsman news.
Latest news
We've published our latest quarterly data
21 August 2019
Today we've published data showing the number of complaints we received between April and June 2019.
Instant Cash Loans Limited
17 July 2019
We are aware that Instant Cash Loans (“ICL”) is proposing a scheme of arrangement with its creditors (which includes customers and former customers of The Money Shop, Payday Express, Payday UK and Ladder Loans) before it looks to close down the company.