Each year we receive thousands of complaints in the wake of banking fraud and scams.

In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.

Read the latest edition (PDF 549KB) and subscribe to ombudsman news.

Latest news

Ombudsman News 159

31 March 2021

Welcome to the latest Ombudsman News. In this edition, we highlight some of the key features of our plans and budget for 2021/22, following our consultation in December 2020. 

Strategic plans and budgets

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