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26 October 2018

In September we said that we were aware that Wonga had gone into administration and that due to the nature of the business, there was no protection offered to consumers under the Financial Services Compensation Scheme.

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Preventing modern slavery and trafficking

25 July 2018

The Modern Slavery Act requires organisations over a certain size to report yearly on what they’ve done to ensure they help prevent acts of modern slavery and trafficking from occurring within their business or supply chains.

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Independent review

12 July 2018

Earlier this year our non-executive board commissioned an independent review of our service to look at where we might be able to do things better.

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.