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Ombudsman News 160

6 May 2021

Welcome to the latest Ombudsman News. In this edition we give an update on the appointment of our interim chief ombudsman and new board members – and highlight some new content on our website looking at complaints involving economic and domestic abuse.

Economic abuse Strategic plans and budget

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Ombudsman News 159

31 March 2021

Welcome to the latest Ombudsman News. In this edition, we highlight some of the key features of our plans and budget for 2021/22, following our consultation in December 2020. 

Strategic plans and budget

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Ombudsman News 158

12 March 2021

In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.

Q3 data H2 data Diversity, inclusion and wellbeing reports

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.