Caversham Finance Limited, trading as BrightHouse, is in administration.

Caversham Finance Limited, trading as BrightHouse, has entered administration.

Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Caversham Finance Limited, trading as BrightHouse.

We will be speaking to the administrators (Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP) about how best to pass over the complaints currently with our service. More information can be found on the BrightHouse website. 

Borrowers who are experiencing financial difficulty in repaying their loans should contact BrightHouse to discuss their options.

Latest news

Consultation on compensation interest levels launched by the Financial Ombudsman Service

4 June 2025

Today we opened a consultation on the interest rate applied to the compensation awarded to consumers.

Press release

Read more 

Financial Ombudsman Service celebrates raising more than £30,000 for baby loss charity

22 May 2025

We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.

Press release

Read more 

Financial Ombudsman Service received over 140,000 complaints in the second half of 2024

6 May 2025

Data published today shows how many complaints we received about financial businesses in the second half of 2024.

H2 data Press release

Read more