FCA confirms the increase to our award limits
1 April 2026
The Financial Conduct Authority has confirmed the increase to our award limits for the coming financial year.
Caversham Finance Limited, trading as BrightHouse, is in administration.
Caversham Finance Limited, trading as BrightHouse, has entered administration.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Caversham Finance Limited, trading as BrightHouse.
We will be speaking to the administrators (Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP) about how best to pass over the complaints currently with our service. More information can be found on the BrightHouse website.
Borrowers who are experiencing financial difficulty in repaying their loans should contact BrightHouse to discuss their options.
1 April 2026
The Financial Conduct Authority has confirmed the increase to our award limits for the coming financial year.
31 March 2026
Today we have published our Plans and Budget for the 2026/27 financial year where we have set out our priorities for the next 12 months.
25 March 2026
Between January 2025 and March 2026, we received over 500 complaints about romance scams.