Caversham Finance Limited, trading as BrightHouse

Caversham Finance Limited, trading as BrightHouse, is in administration.

Caversham Finance Limited, trading as BrightHouse, has entered administration.

Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Caversham Finance Limited, trading as BrightHouse.

We will be speaking to the administrators (Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP) about how best to pass over the complaints currently with our service. More information can be found on the BrightHouse website. 

Borrowers who are experiencing financial difficulty in repaying their loans should contact BrightHouse to discuss their options.

Latest news

Complaints about Nationwide’s Fairer Share Payment scheme

1 November 2023

We have been asked by some members of Nationwide to investigate complaints about the Fairer Share Payment scheme.

Read more 

Ombudsman News 185

24 October 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blog which outlines ways of working with us during the complaint-handling process, and the support and resources we offer. We also share our latest data, covering complaints about financial businesses from the first half of 2023.

Business Support Hub H1 data Recruitment

Read more 

We’ve published our complaints data from the first half of 2023

11 October 2023

Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.

Complaints data Data and Insight H1 data Press release

Read more