Festival refunds are not guaranteed so know your rights, warns the Financial Ombudsman Service
4 June 2026
As festival season gets going, many consumers may not understand their rights to getting their money back if things go wrong.
Caversham Finance Limited, trading as BrightHouse
Caversham Finance Limited, trading as BrightHouse, is in administration.
Caversham Finance Limited, trading as BrightHouse, has entered administration.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Caversham Finance Limited, trading as BrightHouse.
We will be speaking to the administrators (Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP) about how best to pass over the complaints currently with our service. More information can be found on the BrightHouse website.
Borrowers who are experiencing financial difficulty in repaying their loans should contact BrightHouse to discuss their options.
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