Keep your pension safe from scammers, warns the Financial Ombudsman Service
18 September 2025
Over the past five years hundreds of people have fallen victim to potential pension scams, the Financial Ombudsman Service revealed today.
Consultation opens on our strategic plans and budget for 2022/23
Today we have published a public consultation on our proposed plans and budget for 2022/23, which is open until 31 January 2022.
The consultation sets out our plans for the coming financial year, including the volumes of complaints we expect to receive and resolve, and our proposed budget and funding arrangements. It also gives an update on our progress this financial year.
Read the full consultation and find out how to send us your response.
We will publish our final plans and budget for 2022/23 before the end of the current financial year, after it has been approved by the Financial Conduct Authority (FCA).
Latest news
Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.
Financial Ombudsman Service consults on changes to its case fees
13 August 2025
We're consulting on changing our case fee structure which would see businesses pay less for complaints which are resolved earlier in the investigation process.