Ombudsman News 194
5 September 2024
Welcome to the latest edition of Ombudsman News. In this edition, we look at our latest data, which covers the complaints we received about financial products and services between April and June 2024.
We’re consulting on our future funding model
Today we’ve published a consultation on our future funding model.
This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.
We’d really like to hear your thoughts. The consultation will be open until Tuesday 13 August.
Latest news
Fraud and scam complaints hit highest ever level
4 September 2024
Fraud and scam complaints are at their highest ever quarterly level, data released by us revealed today.
Buildings insurance complaints hit a 10-year high
29 August 2024
Unhappy homeowners and businesses brought 2,001 buildings insurance complaints to us within the first quarter of this financial year – the highest number of complaints within a three-month period.