Diversity, inclusion and wellbeing: our progress in 2022

Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.

The report shares data and information about our gender and ethnicity pay gap for 2022. It outlines what we’ve achieved against the targets we set, where we still have more work to do, and our plans for the years ahead. 

Read the report or find out more about our work on diversity, inclusion and wellbeing and how we help make the Financial Ombudsman a diverse and inclusive workplace.

Latest news

Ombudsman News 186

6 December 2023

Welcome to the latest edition of Ombudsman News. In this edition, we mark 16 Days of Activism against Gender-Based Violence by sharing our approach to financial complaints involving economic or domestic abuse. We also highlight our Plans and Budget Consultation for 2024/25 and our Annual Report and Accounts.

Economic abuse Annual report Strategic plans and budget

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Our performance improvements and consultation on plans to reduce costs to businesses

6 December 2023

Today we have published details on the next phase of our transformation, in a consultation on our plans and budget for the 2024/25 financial year.

Plans and budget Annual report

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Complaints about Nationwide’s Fairer Share Payment scheme

1 November 2023

We have been asked by some members of Nationwide to investigate complaints about the Fairer Share Payment scheme.

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