Financial Ombudsman Service receives over 305,000 complaints in 2024/25
2 July 2025
Financial complaints are at their highest level in six years, according to new annual figures.
Diversity, inclusion and wellbeing: our progress in 2022
Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.
The report shares data and information about our gender and ethnicity pay gap for 2022. It outlines what we’ve achieved against the targets we set, where we still have more work to do, and our plans for the years ahead.
Read the report or find out more about our work on diversity, inclusion and wellbeing and how we help make the Financial Ombudsman a diverse and inclusive workplace.
Latest news
Consultation on compensation interest levels launched by the Financial Ombudsman Service
4 June 2025
Today we opened a consultation on the interest rate applied to the compensation awarded to consumers.
Financial Ombudsman Service celebrates raising more than £30,000 for baby loss charity
22 May 2025
We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.