Today we’ve published our equality, diversity and inclusion report 2018.
It’s a review of everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive – and what we need to do to improve.
A strong commitment to equality, diversity and inclusion is important for us, as it broadens our perspective and helps us understand and serve our customers.
13 January 2026
We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.
2 January 2026
A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
