It’s a review of everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive – and what we need to do to improve.

A strong commitment to equality, diversity and inclusion is important for us, as it broadens our perspective and helps us understand and serve our customers.

Latest news

‘Ghost brokers’ haunting the insurance market

29 October 2024

This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.

Motor Insurance Fraud and scams Press release

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Complaints jump by 40% year on year

24 October 2024

The number of financial complaints we received in the first half of 2024 rose by over 40%.

H1 data Press release Data and Insight

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Misunderstanding credit protection could cost consumers thousands

23 October 2024

Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.

Press release Section 75

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