FCA appoints new interim chair of the Financial Ombudsman Service

Liam will take up the role on 10 October 2025. 

Latest news

Financial Ombudsman Service sees lowest complaint levels in two years

5 February 2026

New cases coming to us have returned to complaint volumes last seen in 2023/24.

Press release Q3 complaints data Data and Insight

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Don’t get caught out by financial pitfalls

26 January 2026

As students return to university after Christmas, we are urging them to be aware of financial pitfalls and make informed choices.

Press release

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Financial Ombudsman Service sets out ambitious targets for resolving cases in 2026/27

13 January 2026

We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.

Press release Strategic plans and budget Consultations and responses

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