Festival refunds are not guaranteed so know your rights, warns the Financial Ombudsman Service
4 June 2026
As festival season gets going, many consumers may not understand their rights to getting their money back if things go wrong.
The Financial Ombudsman Service has today published a consultation on its strategic plans and budget for 2023/24.
The consultation is open until 31 January 2023. Read the full consultation and find out how to send us your response.
The Financial Ombudsman Service will publish its final plans and budget for 2023/24 before the end of the current financial year, after it has been approved by the Financial Conduct Authority (FCA).
4 June 2026
As festival season gets going, many consumers may not understand their rights to getting their money back if things go wrong.
21 May 2026
New complaints coming to the Financial Ombudsman Service have returned to more historical levels, following a previous year of significant increased demand.
19 May 2026
We are reminding holidaymakers to double-check their travel insurance ahead of the spring bank holiday getaway.