Financial Ombudsman Service publishes consultation on strategic plans and budget for 2023/24

The Financial Ombudsman Service has today published a consultation on its strategic plans and budget for 2023/24.

The consultation is open until 31 January 2023. Read the full consultation and find out how to send us your response

The Financial Ombudsman Service will publish its final plans and budget for 2023/24 before the end of the current financial year, after it has been approved by the Financial Conduct Authority (FCA).

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Financial complaints have risen by 20% according to latest half-yearly data

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Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.

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Ombudsman News 190

8 April 2024

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our Plans and Budget for 2024/25 and changes to our award limits. We also share details of roles we’re currently recruiting for.

Recruitment Strategic plans and budget

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