Financial Ombudsman Service shares a festive finance warning
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
Financial Ombudsman Service publishes its Annual Report and Accounts 2020/21
The Financial Ombudsman’s Annual Report and Accounts 2020/21 has today been laid in Parliament.
The report covers the activity of the Financial Ombudsman for the 2020/21 financial year. It includes commentary from both our Chair and interim Chief Executive and Chief Ombudsman on our performance during the year.
Latest news
Joint statement by the FCA and Financial Ombudsman on targeted support
11 December 2025
Today we have published our joint statement with the Financial Conduct Authority (FCA) following their new guidance on targeted support.
Financial Ombudsman Service driving reform and delivering improvements as it sets out its plans for next year
27 November 2025
The continuous delivery of changes and improvements to our service will be a key focus for 2026/27 as we launched a consultation on our Plans and Budget.